• 12–36 months of experience in an international outbound sales campaign via phone.
• Open to working graveyard shifts.
• Prior experience in inbound sales programs preferred.
• Excellent verbal communication skills in English.
• Strong computer proficiency for accurate data entry and documentation.
• Ability to handle customer objections and obstacles effectively while gathering required information.
• Basic computer knowledge, including MS Office and familiarity with internet environments.
• Willingness to work on a 24x7 schedule based on pre-published rosters.
• Understanding of mobile platforms such as Android, Windows, Apple, and Blackberry, as well as home phones, internet, and TVs.
• Good knowledge of telecom plans, including Prepaid, Postpaid, and Service Contracts.