SDO Authorizer-Branch Banking Job in Ahmedabad at Kotak Mahindra Bank Ltd
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SDO Authorizer-Branch Banking
Kotak Mahindra Bank Ltd
Full Time Job
Not Disclosed
2-4 years
Posted 30+ days ago
Location
- Ahmedabad
Skills Required
- Cross Selling
- Transaction Management
- Financial Operations
- Business Development
About this Job
Kotak Mahindra Bank Limited is hiring for the role of SDO Authorizer-Branch Banking!
Responsibilities of the Candidate:
- Service walk-in customers across all segments, ensuring prompt and courteous assistance
- Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products
- Act as a backup to the Service Officer (SO) during peak hours or absences
- Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts
- Resolve customer queries efficiently and professionally
- Identify and capitalize on business opportunities sensed during customer interactions
- Deliver a high-quality customer experience to encourage retention and positive word-of-mouth
- Ensure compliance with internal policies and regulatory guidelines
- We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers.
- The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed.
- This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products.
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Kotak Mahindra Bank Ltd
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