SAP Engineering Assistant Manager - SAP Technical Services Job in Bangalore at Hindustan Unilever Limited (HUL)

HUL is hiring for the role of SAP Engineering Assistant Manager - SAP Technical Services!

Responsibilities of the Candidate:

• Act as a Technology/Engineering and Project Delivery SME in the SAP STS team, this is a hands-on execution role with SAP Basis expertise.
• Perform SAP installs, upgrades, migrations & other configuration, or maintenance activities in support of business change program activities
• Perform DB upgrades (DB2/Oracle/HANA/SQL Server/MAX DB)
• Work in support of Specialists in the SAP STS & in collaboration with peers of this role ie., other Specialists (Basis SME and Project Managers) and technology in other parts of the STS Function
• Support Landscape Mgrs providing BAU oversight and proactive Services delivery (‘pit team’ landscape audit/review & snag list generation leading to continual service improvement activities)
• Support Problem analysis leading to architectural pattern re-development & continual service improvement activity (individually & through the SME team)
• Support & drive technical initiatives across landscapes (relating to project or program delivery)
• Maintain compliance/alignment to the relevant level of system security access standards to ensure full compliance with the current Unilever Security Policies.
• Support technical team documentation delivery, run books (align appropriate changes to BAU teams with the 3rd party), build guides, and procedures to the highest quality, consistency, and mandate/police use in all activities (to provide an audit trail for building/change activities).
• Participate in established governance forums, and support controls across the team regards mgmt. of risk & issue, team reviews, demand, and work assignment forums
• Keep current with core vendor technologies, act /provide consultancy to STS team members (individually or through team)
• Align to and make use of existing Innovate, Activate, and Operate processes where suitable.
• Ensure where inefficiency or simplification opportunities exist, catalog, and propose changes to drive improvements.  Continually review ways of working and identify improvements to increase the team’s agility and speed of delivery.
• Ensure cost efficiency, simplification, and standards approach to all delivery activities
• Maintain technical accreditation in Basis disciplines to support the SME capability individually & for the wider team
• Drive standards, quality & consistency approach in all delivery work

Requirements of the candidate:

• Technical knowledge/awareness of SAP Basis from implementation or consulting background.
• An Engineering mindset is essential. Analytical, troubleshooting, enquiring, a strong desire to remediate/ own problems through to resolution, design & documentation focused, rigorous & disciplined in approach to all activities.
• Knowledge of Unix – AIX and USE LINUX /Power HA and TSA /PHA, LINUX / HANA/DB2 and Oracle for Application of SAP
• Broad understanding of SAP products in a Global Environment/ context
• Broad knowledge of Global SAP infrastructure requirements (including. storage, network, servers, tooling, capacity management & planning)
• Broad knowledge of SAP Landscape management (System refreshes and release cycles) and main Associated Technologies / Applications (one or more of these applications)
• Strong SAP Basis Skills & Experience
• Strong IT background as evidenced by experience in the maintenance of systems and maintaining baselines to ensure all systems are up to date.
• Ability to gain awareness of Unilever’s IT operating framework.
• Strong understanding of ITIL – service management framework
• Significant self-motivation and focus to achieve the objectives of the role.
• The ability to manage and deliver the highest level of service with the in-house team and through strategic partners.
• The ability to communicate effectively with people at all levels in the Unilever organization and to present recommendations clearly and positively to ensure they are accepted thus demonstrating lateral influence.
• Track record of IT Operational mgmt. &/ or exposure to SAP Build/Upgrades and Migrations & successful delivery to agreed timescales
• SAP S4 Certification
• SAP OS DB Migration
• Azure Fundamental and Administrator Certification
• ITIL Certification
• Should have experience with SAP Basis /Microsoft Azure cloud technologies
• Should have experience in Interaction with senior management, business leaders, functional specialists, and process owners.
• Should have experience in managing vendor partners and delivering projects effectively using agile methodology
• Should have experience in designing cost-effective solutions in Microsoft Azure and SAP technologies
• Should have experience in setting up the Azure infrastructure like Integration runtime, VM Servers, SAP HANA servers, ADF, etc.