Salesforce Implementation Consultant Job in Gurgaon at Crowe LLP

Crowe LLP is hiring for the role of Salesforce Implementation Consultant!

Responsibilities of the Candidate:

• Attend client discovery sessions led by a senior consultant, actively listen, take detailed notes, and assist in documenting business needs, pain points, desired future state, and gaps in processes. 
• Translate discovery findings into user stories and acceptance criteria that clearly outline business and system requirements. 
• Support creation of project deliverables such as configuration guides, training materials, and solution documentation. 
• Collaborate with Analysts, Developers, and Consultants to help resolve questions and support progress. 
• Write test scripts for both internal testing and client end-to-end testing, and participate in executing and validating test results. 
• Assist in preparing status updates, client communications, and project tracking documents. 
• Shadow and support senior team members during client workshops, requirement sessions, and project meetings. 
• Over time, take ownership of  build activities within Salesforce, including configuration (objects, fields, page layouts, automation, reports, dashboards, security settings) and assisting with integrations, under the guidance of senior consultants. 
• Gain hands-on experience with Salesforce best practices to deliver scalable, high-quality solutions across industries, with a particular focus on sales process optimization. 

Requirements:

• Actively work toward obtaining Salesforce certifications within the first year, including Salesforce Associate, Administrator, Platform App Builder, Sales Cloud Consultant, and Salesforce Certified Agentforce Specialist. 
• Rapidly upskill of the Salesforce platform and be eager to learn best practices, expanding your skills through training, certifications, and hands-on project work. 
• Work collaboratively within project teams while managing your assigned tasks with high quality. 
• Apply problem-solving and analytical thinking to contribute to client solutions. 
• Log your time and project work accurately. 
• Communicate clearly and professionally with team members and clients. 
• Stay flexible in supporting different roles on a project (e.g., assisting with analysis, configuration, documentation, or testing). 
• Participate actively in team culture, contribute ideas, and bring a positive, growth-oriented mindset. 
• Maintain a professional and proactive approach when receiving feedback, while being an approachable and collaborative resource for teammates. 
• Travel as necessary (less than 30%).