Salesforce Expert Job in Kharagpur at Sika India Private Limited

Sika is hiring for the role of Salesforce expert!

Responsibilities of the Candidate:

• Maintain data accuracy by assisting sales staff with proper data entry, record updates, and reporting techniques
• Collaborate with sales leadership and technical teams to customize Salesforce dashboards, reports, and workflows to align with sales strategies and objectives.
• Identify opportunities to streamline sales processes using Salesforce capabilities and recommend best practices.
• Create user-friendly guides, FAQs, and reference materials to support sales team members in navigating Salesforce efficiently.
• Assist in tracking key performance metrics, generating insights from Salesforce data to enhance sales outcomes

Requirements:

• Proven experience as a Salesforce trainer, administrator, or similar role supporting a sales team.
• In-depth knowledge of Salesforce CRM, including dashboard creation, reporting, and workflow automation.
• Excellent communication skills with the ability to simplify technical concepts for non-technical users.
• Strong problem-solving skills and the ability to address technical challenges effectively.
• Salesforce certifications such as Salesforce Administrator or Salesforce Sales Cloud Consultant preferred.