Salesforce Consultant Job in Gurgaon at S&P Global

Responsibilities of the candidate

• Collaborate with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.
• Design and implement Salesforce configurations, customizations, and integrations.
• Provide technical solutions and establish best practices across integration, application development, deployment, testing (both unit and system), and iterative improvements.
• Mentor junior consultants and developers on Salesforce best practices.
• Conduct workshops, discovery sessions, and training to support project delivery and user adoption.
• Create detailed documentation including technical designs, data models, and process flows.
• Provide expert guidance on Salesforce products such as Sales Cloud, Service Cloud, and/or CPQ.
• Manage project timelines, deliverables, and stakeholder communication.
• Ensure data integrity, security, and compliance within the Salesforce platform.
• Stay current on Salesforce releases, features, and industry trends.
• Explore new Salesforce offerings and work with product experts to explore new solutions, demo to the Agilent business team and prepare the roadmap for future growth

Requirements:

• Bachelor’s/Master’s degree in Computer Science, Information Systems, or a related field.
• 2 - 6 years of hands-on experience with Salesforce CRM implementation and consulting.
• Strong understanding of Salesforce architecture, data modeling, and development lifecycle.
• Proficiency in declarative tools (Flows, Process Builder, Lightning App Builder) and Apex/Visualforce/LWC development.
• Understanding and working knowledge of integrating third-party components with Salesforce using REST/SOAP APIs or Data Loader
• Strong hands on experience utilizing Salesforce Apex, Visual Force, Lightning Web Components, SOQL/SOCL, and DML for customization and development.
• Experience completing multiple end-to-end Salesforce.com implementation projects requiring integration into legacy and other ERP systems using Salesforce APIs
• Experience building applications using No-Code/Low Code applications using Flow builder and Process builder.
• Experience in object modeling in Salesforce and understanding of fundamental database concepts
• Experience with Agile methodologies, JIRA, and deployment tools
• Ability to multi-task & handle fast paced situations
• Excellent Oral and written communication Skills
• Ability to be highly productive, both working alone and in close collaboration within a team, and able to use good judgment to make effective decisions within appropriate risk mitigation.
• Experience with integration tools (Informatica, etc.) and APIs.
• Handle Salesforce admin side implementations and configurations.
• Salesforce certifications such as Salesforce Certified Administrator, Platform Developer I & II, and Salesforce Certified Consultant (Sales/Service Cloud).
• Excellent communication and stakeholder management skills.
• Proven ability to manage multiple projects and deliver high-quality work on time.