Sales & Support Executive Job in Bhubaneswar at Andolasoft

Andolasoft is hiring for the role of Sales & Support Executive!

Responsibilities of the Candidate:

• Identify and qualify leads through outbound efforts (calls, emails, social channels, events)
• Conduct tailored product presentations and live demos for potential clients
• Maintain a strong understanding of Orangescrum features and use cases to communicate value effectively
• Manage the sales pipeline: from lead generation and proposal to closure
• Collaborate with marketing to align on campaigns, lead nurturing, and content
• Handle pricing, proposals, and contract negotiations
• Assist clients with onboarding, configuration, and feature walkthroughs
• Resolve customer queries related to product functionality, plans, and billing
• Act as a customer advocate to convey feedback to product and development teams
• Maintain customer records and interactions in CRM tools like CRMLeaf
• Educate customers on best practices and drive feature adoption

Requirements:

• Minimum 1 year of experience in SaaS sales, account management, or customer support
• Proven ability to communicate clearly, confidently, and persuasively with diverse audiences
• Strong understanding of the SaaS landscape and software sales cycles
• Ability to handle pre-sales and post-sales conversations independently
• Comfortable using CRM systems (Orangescrum, CRMLeaf, OConstruction etc.) and online collaboration tools
• Strong interpersonal skills and a customer-centric mindset
• Bachelor’s degree in Business, Marketing, IT, or a related field preferred