Sales Representative (CSS Learning Adoption & Renewals) Job in Bengaluru at Oracle

Oracle is hiring for the role of Sales Representative (CSS Learning Adoption & Renewals)!

Responsibilities of the Candidate:

• Develop long-term partnerships with Oracle University customers to ensure they remain successful by realizing the full value of their investment in our learning solutions.
• Deliver an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using the CSM process to track and execute customer learning goals.
• Ensure customers continue/renew our Learning Subscriptions.
• Be responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. 
• Identify product expansion/upsell opportunities. 
• Identify Renewal risk, and work with extended internal teams to create and execute “get well” plans.

Requirements:

• Recommended 3 to 7 years of experience in Customer Success/Service roles or Cloud Renewal Sales and demonstrated ability to build successful customer relationships
• Strong communication and Presentation skills
• Basic understanding of Cloud architecture
• Ability to manage complex account situations and lead resolution towards mutual success and partnership
• Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders
• Passion for customer success
• Self-motivated, team-oriented, and focused on exceeding client expectations
• Ability to prioritize, multi-task, and perform effectively under pressure