Sales Order Analyst Job in Bengaluru at LSEG

LSEG is hiring for the role of Sales Order Analyst!

Responsibilities of the Candidate:

• Handle the order process for select products; this includes entering orders into specialist permissioning or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy.
• Call out all delays to internal groups including to the senior members of the team as appropriate
• Accountable for meeting and maintaining defined standards for quality and efficiency
• Handle internal customer queries and communication in a professional and service-minded manner ensuring
• Be a phenomenal teammate and ensure that internal and external customer's requirements are met - attend team meetings
• Responsible for online Maintenance, Lapsing of subscriptions and access related issues.
• Support billing team in validating online invoices and portals
• Review the group email account to ensure that requests are actioned and completed according to agreed turnaround times.
• Creating and modification of customer master data.
• Meet agreed volume, service and quality targets

Requirements:

• Graduate/post-graduate in related field such as commerce or accounting
• Good data interpretation skills
• Good knowledge of computer systems. Knowledge on SAP, Sales force is an advantage
• Should have customer centric demeanor
• Ability to prioritize and attention to detail
• High skills for learning
• Result oriented and ability to multi-task
• Should possess excellent communication – written and verbal and able to work as a team