Sales Operations Executive Job in Gurgaon at AVL India Private Limited

Key Responsibilities:

1. Inside Sales Support:

• Assist the sales team in lead management, follow-ups, and CRM updates.
• Coordinate with internal teams to ensure timely responses to customer queries, proposals, and documentation.
• Maintain and update sales pipelines, quotations, and customer databases.
• Support in pre-sales and post-sales administrative tasks.

2. Data Management:

• Collect, clean, and manage data from various internal and external sources.
• Ensure data integrity, accuracy, and security across sales platforms and tools.
• Maintain centralized databases and track customer engagement metrics.

3. Report Generation & Analytics:

• Develop regular and ad-hoc reports, dashboards, and visualizations for the sales team and management.
• Analyze sales performance data and market trends to support strategic decision-making.
• Present actionable insights through Excel reports and PowerPoint presentations.

4. Coordination & Communication:

• Serve as a liaison between the sales, marketing, and technical teams for efficient communication and workflow.
• Schedule meetings, prepare minutes, and ensure timely follow-ups.
• Manage documentation, presentations, and internal communication for the software business line.

Required Skills & Qualifications:

• B. Com or B.Sc. with an MBA in Finance or Marketing.
• 1–2 years of experience in a sales coordination, business support, or MIS role.
• Certification in MS Office is mandatory.
• Excellent command of Microsoft Excel (including formulas, pivot tables, charts) and PowerPoint.
• Strong analytical skills and attention to detail.
• Good written and verbal communication skills.
• Ability to work independently and as part of a cross-functional team.

Preferred:

• Experience in a B2B sales environment or software/technology domain.
• Familiarity with CRM systems and business intelligence tools (Salesforce, Zoho CRM etc.) is an added advantage.

They provide comprehensive solutions for powertrain design and development, including turnkey testbed systems, end-of-line testing, and quality assurance. AVL India also has a Technical Centre focused on R&D for Indian OEMs.