Sales Operations Associate 1 Job in Gurgaon at RSM US LLP

RSM USI is hiring for the role of Sales Operations Associate 1!

Responsibilities of the Candidate:

• Sales Data Quality/Monitoring:
  • Monitor and maintain sales records and data via sales data audits to ensure the firm’s CRM system and sales pipeline data are accurate and up to date
  • Work collaboratively with appropriate firm individuals/groups to ensure data accuracy and enhancement promptly
• Sales Operations Support:
  • Support sales and sales operations projects through data requests, reporting, and research as assigned
  • Assist with the management of the sales operations email inquiry “inbox”
  • Respond to or handle sales data inquiry requests such as duplicate account record merging Route inquiries to appropriate sales operations team member
• CRM Support:
  • Assist with the creation and maintenance of sales CRM dashboards/views as assigned
  • Assist with the creation of sales-specific enhancements within CRM as assigned
  • Assist with sales data entry within CRM as assigned Other duties as assigned

Requirements:

• Bachelor’s degree or equivalent work experience (required)

Technical/Soft Skills:

• Microsoft Office skills (required)
• Intermediate to advanced Microsoft Excel skills (required)
• Dynamics CRM experience required (or equivalent experience within Salesforce.com)
• Strong attention to detail and documentation (required)
• Ability to work within a fast-paced team environment on concurrent projects and activities with minimal supervision (required)
• Exceptional oral and written communication skills and ability to interact professionally with key internal stakeholders (required)
• Experience: 2-3 years in sales operations or sales support role in a professional services environment