Sales Manager Job in Gurgaon at Swiggy

Swiggy is hiring for the role of Sales Manager!

Responsibilities of the Candidate:

• Serving as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges.
• Developing account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth.
• Conducting regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities.
• Tracking and analyzing account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges.
• Delivering Incremental Revenue / RPO from the assigned clients through monetization and commercial improvements.
• Delivering incremental counter share for all assigned clients by strategic planning to dominate market share.
• Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS.
• Collaborating with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.
• Managing the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Generating leads and proactively approaching potential clients, presenting our value proposition, and securing new partnerships.

Requirements:

• Graduate with excellent communication skills
• Good working knowledge and experience in e-commerce activities and all online marketing channels
• Confident, Pleasing, and a go-getter personality
• Effective communication skills
• Attitude & Aptitude for Sales
• Should be a team player, working alongside people from all walks of life
• Analytical, good Excel skills