Sales Development Representative (SDR) Job in Bangalore at jhana

Jhana is hiring for the role of Sales Development Representative (SDR)!

Responsibilities of the Candidate:

• Lead Generation and Outreach: Research potential clients within target industries and initiate contact via email, phone, and social media channels. Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team. Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings.
• Pipeline Management: Keep CRM records (e.g., Salesforce, HubSpot) updated with lead information, activities, and progress. Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.
• Support Sales Strategy: Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs). Attend weekly meetings and actively participate in brainstorming and strategic discussions.
• Performance Tracking & Reporting: Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets. Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.

Requirements:

• Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.
• Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.
• Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset.
• Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.
• Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.
• Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.
• Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.
• Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities.
• Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries.