Sales Coordinator Job in Mumbai at MORDE FOODS Private Limited

Key Responsibilities:

1. Order Processing:

• Create & Maintain New Orders
• Maintain & Ensure timely Dispatches, adhering to the given schedules.
• Address necessary feedback and make necessary adjustments.
• Ensuring adherence to the Weekly Dispatch Plans
• Ensuring stock availability for timely dispatches with correct prices.
• Ensure payments are being made as per the agreed terms.

2. Reporting:

• Daily, Weekly & Monthly Sales Reports
• Regularly reporting the daily activities.
• Work on the Forecast Report for Channels and Product Categories

3. Coordination:

• Maintain regular follow-ups with the sales team to confirm orders, payments.
• Maintain regular follow-ups with the Logistic team to ensure that the delivery TAT is met.
• Maintain regular follow-ups with the Finance team to ensure that all payments are made and all invoices are cleared.
• Maintain regular follow-ups with the internal teams to ensure forecasting productions are met.

4. Customer Development:

• Convert dormant customers into active customers
• Pitch additional SKUs with to the Existing Customers, based on Customer’s Products, Application & Needs.
• Pitch newly developed products to the customers to generate sales.
• Create a healthy client-customer relationship with all clients and customers.

5. Develop new customers:

• Research the market for new potential customers
• Conduct Research on the market trends to identify market demands
• Coordinate product sampling sessions with new clients to demonstrate product portfolio, quality & related application.
• Take part in Lead Generation activities to help generate new sales accounts.

6. Continuous Improvement:

• Stay updated with the latest industry trends, technologies, and best practices.
• Identify opportunities for innovation and continuous improvement in design processes.
• Implement new design tools and techniques to enhance project efficiency and quality

7. Export Process:

• Processing Export Orders
• Ensuring timely stock is being arranged
• Arranging relevant required Certificates & Documentations
• Coordinating with the Forwarding Agents, In-Land Transporters
• Coordinating with the Customers to address queries / fulfil document related requirements
• Ensuring Document submission to Customer, Bank & timely Payment realisation.

Knowledge / Experience:

• Two or more years of experience in Sales Coordination, Order Processing in a B2B industry only.
• Proven experience in Customer Development, Forecasting and Permanent Dispatch Plan (PDP).
• Strong hands-on experience of Exports Process & Documentation
• Strong Excel knowledge
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Qualification:

• Bachelor's degree in Commerce (or equivalent)
• Age: 25-40 Years.

Morde Foods is a leading chocolate manufacturer in India that produces a variety of products, including chocolates, creams, cocoa products, and more. The company is known for its high-quality cocoa and customized formulations. Morde Foods is estimated to have a 30–35% market share in the Indian compound chocolate market.