Risk Operations Associate Job in Bangalore at Ethos

Ethos is hiring for the role of Risk Operations Associate!

Responsibilities of the Candidate:

• Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectors
• Conduct investigations on customer accounts to support insurance partner requirements
• Assess risk factors and trends of potential fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in bi-weekly, monthly and quarterly business reviews for the broader risk management team
• Work with product manager to build fraud prevention tools

Requirements:

• Experience using data to make assessments/judgements
• A growth mindset, curiosity to learn and a team-focused mentality with effective problem solving skills
• The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
• Fraud experience in payments, e-commerce, fintech or insurtech mitigating financial or insurance risk and/or fraud , performing fraud analysis, fraud investigations, or fraud operations is a huge bonus
• Experience in a high growth technology company
• Experience working from a queue