Risk Operations Associate Job in Bengaluru at Ethos

Ethos is hiring for the role of Risk Operations Associate!

Responsibilities of the Candidate:

• Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectors.
• Conduct investigations on customer accounts to support insurance partner requirements.
• Assess risk factors and trends of potential fraudulent activity.
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance.
• Participate in bi-weekly, monthly, and quarterly business reviews for the broader risk management team.

Requirements:

• Some experience in fraud analysis, fraud investigations, or fraud operations.
• Experience using data to make assessments and judgments.
• A growth mindset, curiosity to learn, and a team-focused mentality with effective problem-solving skills.
• The ability to approach challenges from a user perspective while being pragmatic and solution-oriented.
• Fraud experience in payments, e-commerce, fintech or insurtech, mitigating financial or insurance risk, and/or fraud.
• Knowledge of e-commerce, payment or insurance fraud schemes, fraud prevention methods, and fraud detection tools.
• Prior fraud experience across multiple industries and verticals.
• Experience in a high-growth technology company.
• Experience working from a queue.