Reporting Associate Job in Bengaluru at Concentrix

Concentrix is hiring for the role of Reporting Associate!

Responsibilities of the Candidate:

• Review and analyze business operations, assess evolving business ideas, and communicate recommendations for improving business operations.
• Gather, review, and analyze business and industry data, including KPIs, and other key metrics using various analytical tools.
• Liaise between various business departments and groups to ensure that all stakeholders are aligned with the business objectives.
• Develop and maintain documentation of business processes, requirements, and specifications.
• Assist Performance Excellence Manager and other related professionals in gathering, validating, and documenting various system information and needs.
• Maintain and verify requirements specifications accordingly.
• Work closely with the organization management in order to identify their customer needs and establish ways upon which customer needs can be met for their maximum benefit and satisfaction.
• Source, document, and prepare reports that can be used for improving services in the organization.
• Identify and communicate with key stakeholders to ensure that all business requirements are met.
• Ability to review complex business processes and dependencies
• Be able to design and implement effective process
• Conducting deep dive analysis on trends impacting performance and sharing recommended action plans
• Reviewing and raising potential process gaps and/or opportunities
• Support with activities on client raised requests

Requirements:

• Creating Dashboards and Presentations
• Proficiency in working on Data Analysis with the below listed applications is a must:
• GSuite (Sheets, Docs & Slides)
• MS Office (Advanced Excel, PowerPoint)
• Tableau (customizing Tableau Dashboards)
• Power BI
• Bachelor’s degree