Relationship Officer Job at Aditya Birla Capital Limited

Key Responsibilities

• Acquire new customers through field visits, referrals, and networking.
• Maintain healthy relationships with existing customers to ensure repeat business.
• Promote and cross-sell products such as loans, deposits, insurance, or investment services (depending on industry).
• Achieve monthly/quarterly sales and revenue targets.
• Assist customers with product queries, applications, and documentation.
• Conduct customer meetings, resolve complaints, and ensure high service quality.
• Regularly update management on market trends, competition, and customer feedback.
• Maintain proper records of customer interactions and sales in CRM systems.
• Ensure adherence to company policies, compliance, and regulatory norms.

Key Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong persuasion, negotiation, and relationship-building abilities.
• Target-driven with a proactive sales approach.
• Good understanding of financial/banking products (preferred for BFSI sector).
• Problem-solving attitude and customer-centric mindset.
• Ability to work independently and in teams.

ADITYA BIRLA CAPITAL LIMITED's Annual General Meeting (AGM) was last held on 18 Dec 2023. and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 2023-03-31.ADITYA BIRLA CAPITAL LIMITED's NIC code is 6712 (which is part of its CIN). As per the NIC code, it is inolved in Security dealing activities. [This class includes dealing in financial market on behalf of others (e.g. stock broking) and related activities.(Dealing in markets on own-account is classified in class 6599