Relationship Manager – SBL Job in Delhi at Arka Fincap Limited

Key Responsibilities:

• Achieve individual sales and disbursement targets for SBL loans. 
• Source business through direct customer acquisition and channel partners (DSAs, connectors, etc.). 
• Conduct customer meetings, financial analysis, and eligibility assessments. 
• Ensure accurate documentation, file completion, and coordination with credit and ops teams. 
• Maintain strong follow-up for faster disbursement and customer satisfaction. 
• Ensure portfolio quality through timely renewals, monitoring, and proactive collections support. 
• Build and nurture long-term customer relationships for repeat and referral business. 
• Provide market feedback, competitor intelligence, and product insights to branch leadership. 
• Support branch marketing and customer engagement activities. 
• Maintain compliance with internal policies, KYC, and audit requirements. 
• Collaborate with team members to drive overall branch business goals.  

Desired Experience:

• 2–5 years of experience in LAP, mortgage, or secured loan sales. 
• Experience in handling DSA/channel business and self-sourced customers 

Qualifications:

• Graduate / Postgraduate in any discipline; preference for Finance or Business specialization 

Arka Fincap Limited (AFL) is a customer-focused digitally enabled systemically important Non-Banking Finance Company