Relationship Manager - Retail Banking Job in Delhi at ICICI Bank

ICICI Bank is hiring for the role of Relationship Manager- Retail Banking!

Responsibilities of the Candidates:

• Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
• Business Development: Ensuring growth in the wallet share of existing customers and onboarding new customers by offering 360-degree banking solutions that meet the needs of our customers
• Champion 360-degree banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings.
• Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer
• Customized solutions: As per branch guidelines. Upkeep and maintenance of the branch. Ensure the availability of necessary infrastructure in the branch
• Behold the values: Offer products that are fair to our customers and fair to the Bank

Requirements:

• Educational Qualification: MBA or Graduate with 1-10 years of experience in the area of relationship management, Business development, or allied roles.
• Communication: Good oral and written communication skills
• Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required.
• Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes, and structure.
• Market Sensing: Monitor and evaluate industry trends, customer drivers, and potential partnerships