Relationship Manager Premium Account (RMPA) Job in Hyderabad at RBL Bank

Key Responsibilities

1 Acquisition:

• Acquire ‘New to bank’ savings and current accounts through open market lead generation, delivering successful closure of minimum 12 CASA per month.
• Achieve CASA value and fee income targets.
• Achieve FD/TD targets.
• Adherence to Bank policies and guidelines such as KYC & AML.

2 Customer Onboarding & Activation:

• Ensure successful onboarding of customer/s for a smooth transition to branch banking products and services.
• Ensure that customer/s maintain the required balances and start banking transactions in account/s (within Month 1 / Quarter 1)

3 Lead Generation:

• Actively participate and contribute to successfully execute lead generation / marketing / customer engagement initiatives tagged to the branch and / or other branches within the cluster.

4 Cross sell:

• Liaison with Branch Manager and Product teams to pitch the most optimum financial solutions to the customer/s.
• Convert such cross-sell opportunities to increase the Product Holding of the customers.

Qualifications and Experience Required

Qualifications

• Graduate with minimum 50%
• IRDA / AMFI certified

Experience

• Essential o 2-3 years of proven experience in acquisition of New to Bank
• Savings and Current accounts, preferably with a bank.
• Has a good knowledge of catchments and segments for new to bank acquisition.
• Proficient to strike up successful conversations in the local language.

Competencies Required

a. Technical Skills

• Computer Skills 
• Basic Proficiency in MS Excel
• Banking Knowledge Understands the basics of banking business and knowledge of banking products and services, mainly the savings and current account products.

b. Behavioural / Functional Skills

• Communication Skills Good written & verbal communication. Fluency in English (written and spoken) and local language
• Presentable - with High Grooming standards Sales Skills 
• Ability to undertake the entire sales lifecycle from prospecting to closing to successfully deliver business targets consistently, month on month. Listening & Empathy to understand and pitch the right financial solutions to customers

The Bank offers specialized services under six business verticals namely: Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets and Treasury and Financial Markets Operations. It currently services over 11.53 million customers through a network of 517 branches; 1,166 business correspondent branches (of which 298 banking outlets) and 414 ATMs spread across 28 Indian states and Union Territories.