Relationship Manager - Commercial Vehicle Job in Coimbatore at Kotak Mahindra Bank Ltd

Kotak Mahindra Bank is hiring for the role of Relationship Manager - Commercial Vehicle!

Responsibilities of the Candidate:

• Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance
• Ensure quality of advice given to customers as determined by customers and supervisor
• Ensure speed and efficiency of service given
• Achieve sales targets for bank and investment products
• Go beyond the professed need of the customer by providing other products
• Ensure enhancement of customer value
• Facilitate cross-sale of assets products
• Back-up to relationship managers holding HNI relationships
• Ensure low attrition ratios
• Assist in customer acquisition through referrals from existing customers

Requirements:

• Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks
• Equal blend of service and sales orientation
• Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered