Relationship Manager - Branch Banking Job in Ahmedabad at ICICI Bank

ICICI Bank is hiring for the role of Relationship Manager - Branch Banking!

Responsibilities of the Candidate:

• Partner with customers through their life-cycle and offer suitable products and services based on their financial needs.
• Nurture the current customer relationships while maintaining the quality of the portfolio.
• Expand and develop the customer base by onboarding new customers.
• Analyze consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions.
• Collaborate and coordinate to implement different marketing strategies.
• Formulate sales strategies, and tap into cross-selling and upsell opportunities, to ensure maximum customer reach.
• Collaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customized solutions as per the requirements of customers.
• Offer 360-degree banking to the individual, professional, and business ecosystem.
• A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success.

Other day to day responsibilities:

• Monitor and evaluate industry trends and customer drivers.
• Collaborate frequently with internal stakeholders to work towards the right solutions and market strategy.
• Manage proposal response process.
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and lead and facilitate pitch logistics.
• Develop and implement overarching sales and customer relationship strategy, sales processes, and structure.
• Support deal structure and pricing with business value analysis.

Requirements:

• Graduate degree with experience in relationship management in any industry.

Experience:

The relationship Manager shall have an overall experience of 1-8 years in sales and relationship management in any industry. Applicants from across industries can apply. New joiners will be assigned a specific portfolio in one of the customer segments. ICICI Bank equips new employees with the right product and sales process knowledge. The training programs are comprehensive and endow participants with the right required skills to serve customers effectively.