Relationship Manager Job in Delhi at Basic Home Loan

Job responsibilities:

• Manage customers/partners to develop relationships and acquire business from partners on regular basis.
• Follow up with warm leads and uncover new prospects to develop new customers/partners.
• Use a varying sales approach to include some mix of telephone, email, in- person customer visits, creative marketing campaigns, conferences, user groups, and other networking events.
• Respond to RFPs for new and existing customers.
• Manage and ensure data integrity in our CRM tool and provide weekly reports to the managers.
• Engaging with contractors connectors and DSAs to directly reach out to the customers.

Candidate profile:

Must-Have

• Candidate must be a graduate in any field.
• Must be Tech-Friendly
• At least 1-year Experience in Home loan and DSA Management and DST Channel

Desired Skills/ Competencies

• Strong customer focus and commitment to continuous improvement.
• Ability to proactively network and establish effective working relationships.
• Good verbal and written communication skills, organizational and negotiation skills.
• Strong consulting skills and demonstrated ability to work in a team environment, as a member.

Basic Home Loan is a fintech company focused on making home loans more accessible, particularly in the affordable housing segment in India. They aim to digitize the home loan process and increase its penetration among mid and low-income households. The company uses a "Phygital" approach, combining online technology with on-the-ground agent support to guide customers through the entire loan process.