Relationship Manager Job at Policybazaar

Job Responsibilities

Prospecting and Onboarding

• Identify potential individuals in the assigned geographic location who can (or be trained to) be recruited as partners to solicit insurance policies from customers.
• Identify and engage with existing agents in the assigned geographic location and share the unique selling points, business insights, growth plans, new products / schemes to showcase company’s credentials as well expand agent network.
• Develop adequate market intelligence to acquire business by establishing, positioning the PBPartner brand and growing the brand referrals.
• Conduct prospect training on the develop their knowledge of specialized products and partner training on the PBPartners portal and Mobile App to enable online policy issuance.

Relationship Management

• Perform monthly goal setting with partners and weeklym breakdown of plan with partners to achieve sales targets on a consistent basis
• Conduct regular activation calls, meetings, and site visits to source policies from the agent partners.
• Cascade the information on new products, partner contests, insurer contests, loyalty points and other offerings etc. for the achievement of the set goals.
• Identify possible risks and derailers in achievement of the monthly partner plan and ensuring implementation of steps to tackle the challenges in the best possible ways

Business Sustainability

• Ensure targeted retention of the partner business to be achieved by continuous follow up.
• Ensure budgeted renewal retention ratio to be achieved by continuous follow up.
• Ensure sustainability of the portfolio by targeting desired product mix basis the market segment

Service Orientation

• Conduct trainings for partners around regulatory guidelines and product.
• Resolve operational issues faced by the partners to ensure smooth experience
• Provide support in creating tickets for different service requests like cancellation requests, policy endorsements, claims etc; track such requests and ensure ease of process and approvals by coordination with internal Ops Team.

Policybazaar was founded in 2008 with one objective: bringing transparency in insurance. The founders wanted to reimagine insurance, so they started by simplifying all the information around plans, ending the rampant mis-selling, and preventing policy lapses.