Relationship Manager Job in Mumbai at ICICI Bank

ICICI Bank is hiring for the role of Relationship Manager!

Responsibilities of the Candidate:

• Customer Service- service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs being fair to the customer and fair to the bank in all engagements

• Business Development-Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers

• Champion 360-degree banking-Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings

• Enhance the portfolio quality-Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer

• Customized solutions-As per branch guidelines. Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch

• Behold our values-Offer products that are fair to our customers and fair to the bank

Requirements:

• Educational Qualification-MBA or Graduates with 1-10 years of experience in the area of relationship management, Business development or allied roles

• Communication-Good oral and written communication skills

• Synergize with Team-Willingness to work with various teams for on-ground support and deliver enablers as required

• Improvise-Develop and implement overarching sales and customer relationship strategy, sales processes and structure

• Market Sensing-Monitor and evaluate industry trends, customer drivers and potential partnerships