Relation Manager – Debt Service Management Job at ICICI Bank

ICICI Bank is hiring for the role of Relation Manager – Debt Service Management!

Responsibilities of the Candidate :

• Efficient and timely collection of delinquent dues; administration of legal recourse.  
• Understand customer portfolio, customer behaviour and repayment cycle; meet customers frequently.
• Manage efficiency of distribution channels comprising of agencies, call centers and 'feet on street'.
• Generate business opportunities and offer financial solutions across the product spectrum.  Interpret customer data to identify pre-delinquency trends.  
• Ability to collaborate with multiple internal groups to provide efficient services to the mapped clients in line with the principle of Fair to the Bank, Fair to the customer.

Requirements:

• MBA & Graduates with relevant work experience of 1-3 years in the area of relationship management across industries.