RDIT Solution Engineer Job in Bangalore at Alcon

Alcon is hiring for the role of RDIT Solution Engineer!

Responsibilities of the Candidate: 

• IT (Information Technology) professional delivering technical expertise in support of Software Development applications, business processes, network and server infrastructure, and/or customer-facing IT services
• Analytical and technical support managing IT applications supporting software development on R&D products, and
• Analyze, execute actions, and complete tasks for all assigned IT tickets
• Work within compliance-related policies and requirements
• Coordinate International IT team with local R&D IT activities
• Support license management, maintenance, packaging processes, and budget forecasting of R&D software development applications
• Support Identity, security, and access management tasks
• Troubleshoot and resolve technical issues related to software development tools and/or systems
• Participate in solution design, configuration, testing, and deployment
• Develop detailed specifications for proposed solutions including scope, time, costs, and savings

Requirements:

• BS/BA or equivalent experience in data science, computer science/programming, or related field
• 3+ years’ experience
• Network Troubleshooting and network security supporting IT operations and data protection (Must Have)
• Experience in identifying and troubleshooting IT desktop applications, network, and hardware support issues (Must Have)
• Working knowledge of software development tools (e.g., Azure DevOps, Jenkins, Jira), applications, best practices, and methodologies (Good to have)
• Working knowledge of Microsoft Windows Operating Systems (Linux) and Applications (Windows)
•  Experience in regulated industry (Medical devices) preferred
•  Strong problem-solving and critical-thinking skills
•  Ability to work independently and as part of a team