Quality Assurance Analyst Job at Revolut

Revolut is hiring for the role of Quality Assurance Analyst!

Responsibilities of the Candidate:

• Completing monthly Quality Assurance (QA) activities by focusing on identifying successes and failures in the work performed by Quality Control 
• Highlighting and reporting any issues to the Quality Assurance Team Lead/Quality Assurance Head
• Providing feedback to Quality Control analysts and identifying root-cause analysis of potential misalignment
• Supporting Quality Control in achieving deliverables through knowledge sharing
• Delivering quality refresher sessions to individuals who are struggling with quality performance
• Engaging in risk-oriented reviews focusing on issue identification together with active facilitation for resolution   
• Coaching new joiners to learn procedures across the Support department
• Collaborating with other teams across different locations

Requirements:

• Fluency in English
• Previous experience in Quality Support
• A proven track record of positive evaluations
• Strong attention to detail and analytical skills
• Practical knowledge of Google Sheets, Forms, and Slides