QA Engineer Job in Gurgaon at i2V Systems

i2v Systems Pvt. Ltd. is hiring for the role of QA Engineer!

Responsibilities of the Candidate:

• Enable support analysts to diagnose and resolve customer problems and educate users on problem resolutions in a prompt, courteous, and professional manner.
• Ensure customer requirements are met with consistently high quality of service.
• Identify the need for new software products or enhancements to existing products.
• Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution.
• Ensure that each support issue and resolution is adequately documented.
• Periodically review software support log(s); track performance and identify trends, anomalies, and opportunities for improvement.
• Assist in the QA process of new iterations of the software.
• Determine which issues require software support and redirect those that do not to the appropriate resolution team..

Requirements:

• Completed specialized education, including a bachelor's degree in information technologies or a similar field.
• More than 1 years of experience in the field.Additionally a person from the same domain is more preferable.
• Comprehensive knowledge of Software testing tools & creation of test plans/test beds.
• Basic knowledge of any programming languages like C++, C#, JAVA etc preferable.
• Knowledge of database design structures & queries execution for MySQL & Postgresql Databases.
• Ability to operate command line interfaces for deep level debugging for both Windows & Linux based operating systems.
• Must have a good command of Linux based operating systems.
• Good & active communication/bug reporting skills.
• Ability to test Web based as well as Desktop based applications.
• Must have worked on different APIs like REST API/Mosquito Broker/Modbus etc.
• Command on API testing tools like Yarc, Postman etc.
• Understanding of Chrome Devtools for tracking & debugging errors of web-based application client/server.
• Knowledge of IP networks like Classes of IPs, Subnetting, IPV4, IPV6 schemes & network tools like Wireshark etc. and network tracing commands.
• Ability to design logical data flow diagrams using advanced tools.
• Knowledge of MS PowerPoint, Excel & word.