Project Specialist - CRM Content Dissemination Job in Hyderabad at Sanofi

Sanofi is hiring for the role of Project Specialist - CRM Content Dissemination!

Responsibilities of the Candidate:

• Ensure on-time delivery, management, upload, tagging, and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva Vault, 1CRM, Veeva 4MPromo Mat, DAM -Digital Asset Management & other CMS Tools, etc) by collaborating with colleagues from the medical, marketing, compliance, IT and local affiliates as well external agencies, photo studios and other creative sources such as stock libraries.
• Ensure that content is received properly with all added supporting information – keywords, focus areas, categories, grouping as well as other data that should be available within the Content for conversion and upload on the system.
• Demonstrable expertise in complex Veeva CLM development and deployment with teams and managing stakeholder interaction.
• Serve as the Project originator for routing completed Veeva CLMs through the testing process before handoff to the global, regional, or local teams in a highly regulated environment.
• Responsible for quality control and technical viability of assets to be uploaded.
• Ensure that the tagging and metadata of content are consistent and appropriately applied to all assets for the region and functions.
• Build/ Develop Veeva CLM via content provided by teams in a Veeva CLM creation platform in alignment with the instructions provided.
• Develop relationships with internal and external teams to ensure the timely provision of content.
• Partner closely with Medical Teams to ensure the most up-to-date and efficient search capabilities are being applied and used in the most competent way. Analyse metadata, subtypes, search fields, and security policies, identify inefficiencies and consider new solutions to ensure the digital content is being utilized at its highest potential.
• Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant.
• Responsible for testing the content within the platform on performance, content format, and interactive elements (hotspots, links, etc).
• Receive QC approval and then distribute content to the appropriate user group for UAT.
• Providing training sessions to MSLs or various countries on the Veeva Vault application.
• Mentor and train incoming rotating 1CRM digital asset specialists and create/update all training guidelines and materials as needed.
• Build and maintain intranet and internet websites using platforms such as SharePoint.

Rrequirements:

• 2+ years relevant work experience with a solid understanding of principles, standards, and best practices of web content management/Digital Asset Management preferably in a pharmaceutical or healthcare space1-2 years' experience developing Veeva CLM and managing Veeva CRM, Veeva Vault
• Strong communication skills (written & verbal), innovative and creative thinking ability to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively.
• Technical knowledge of content management tools (Veeva Vault, 1CRM, Veeva 4MPromo Mat, Veeva CLM, SharePoint Online, proficient in PowerPoint, Adobe PDF, and Photoshop.
• Bachelor’s degree Business, marketing, information systems, web/graphic design, or related field. Experience in Pharma preferred but not require.
• Languages: Excellent knowledge of English language (spoken and written).