Program Manager (Preproduction) Job in Noida at Idemia

Idemia is hiring for the role of Program Manager (Preproduction)!

Responsibilities of the Candidate:

• Manages the customer relation by being IDEMIA's primary point of contact for the customer
• Seeks pro-actively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
• Makes sure the customer perform their obligations in order to allow IDEMIA to perform the work
• Leads and supports IDEMIAs program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
• Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
• Ensures compliance with customer requirements
• Organizes and plans the work according to Program Management System process (DRIVE)
• Performs the tollgates reviews

Requirements:

• Monitors the KPIs of the Program
• Takes care of risk management
• Identifes issues or risks in collaboration with the technical project managers
• Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
• Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
• Manages contracts management
• Reinforce and ensures adherence to contract terms and conditions
• Manages a team of Program Managers
• Allocates resources to programs portfolio
• Organize and runs monthly program reviews to ensure forecast accuracy
• Participates in customer key interactions (closing, escalations, etc.)