Program Manager I, Global Command Center Job in Hyderabad at Amazon
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Program Manager I, Global Command Center
Amazon
Full Time Job
Not Disclosed
2-3 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- Data Management
- Data Visualization
- Data Mining
- SQL
- Project Management
- Problem Solving
About this Job
Amazon is hiring for Program Manager I, Global Command Center!
Responsibilities of the Candidate:
- Monitor the real-time network performance and take actions to mitigate any risk to metrics and customer experience
- Support the GCC team in day-to-day operations by maintaining constant communication with site operations, senior leadership, technology teams and other internal clients on status of real time metrics and customer experience
- Manage high-severity incidents by running conference calls with different teams to mitigate risks to metrics, customer experience and associate experience
- Define and scope projects by working closely with internal teams and their clients to understand their needs and priorities
- Plan and execute the identified projects by working with various teams
- Dive deep into data/process, identify problems and identify solution if possible and present to leadership
Requirements:
Basic Qualifications-
- 2+ years of program or project management experience
Preferred Qualifications-
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Eligible Degrees
+84 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Amazon
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