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Program Manager I, Global Command Center Job in Hyderabad at Amazon

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Program Manager I, Global Command Center

Amazon

  Full Time Job

  Not Disclosed

  2-3 years

  Posted  30+ days ago

Location
  • Hyderabad
Skills Required
  • Data Management
  • Data Visualization
  • Data Mining
  • SQL
  • Project Management
  • Problem Solving
About this Job

Amazon is hiring for Program Manager I, Global Command Center!

Responsibilities of the Candidate:

  • Monitor the real-time network performance and take actions to mitigate any risk to metrics and customer experience
  • Support the GCC team in day-to-day operations by maintaining constant communication with site operations, senior leadership, technology teams and other internal clients on status of real time metrics and customer experience
  • Manage high-severity incidents by running conference calls with different teams to mitigate risks to metrics, customer experience and associate experience
  • Define and scope projects by working closely with internal teams and their clients to understand their needs and priorities
  • Plan and execute the identified projects by working with various teams
  • Dive deep into data/process, identify problems and identify solution if possible and present to leadership

Requirements:

Basic Qualifications-

  • 2+ years of program or project management experience

Preferred Qualifications-

  • Knowledge of Lean principles and DMAIC methodology
  • Experience in MS Access and SQL
  • Experience in requirement gathering and ability to write clear and detailed requirement document
Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+84 More

Who can apply
Work Experience: 2-3 years
Eligible Graduation Years: 2021, 2020, 2019
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Amazon
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