Program Manager Job in Gurgaon at Great Learning

Great Learning is hiring for a role of Program Manager.

Responsibilities of the Candidate:

• Be the first point of contact for participants for any queries, and provide the necessary support for all the needs within the scope of program offerings, in a timely manner
• Foster meaningful relationships with participants, understand their needs & preferences, and deliver a personalized experience 
• Drive all the Program Office responsibilities around scheduling & delivering program activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations, etc.
• Monitor, diagnose, and drive interventions around participants’ performance and engagement during the program journey to ensure each participant has a great experience and achieves learning outcomes.
• Contribute to organization building by identification, development, and implementation of processes for efficient and effective program management

Requirements:

• Excellent oral and written communication skills
• Ability to hold meaningful conversations with senior professionals
• Problem-solving - good aptitude and the ability to identify problem areas and proactively provide solutions
• Ability to learn fast and work in a fast-paced environment
• Prior experience in handling international clients/customers would be an advantage
• Excellent work ethic - those who work for a reason and not just to check boxes - those who are inspired by the vision of impacting the world through education