Program Management Associate Internship in Delhi at Kraftshala

Kraftshala is hiring for the role of Program Management Associate!

Responsibilities of the Candidate:

• Take charge of the entire learning expedition, ensuring every student achieves their learning goals while enjoying a delightful learning experience.
• Be the friendly face that students turn to first, eagerly solving their questions and fostering positive relationships with them.
• Manage all aspects of Program Management, from arranging online sessions to coordinating evaluations and presentations. You'll get to interact with a diverse range of stakeholders, from senior managers and team leads to brilliant industry experts.
• Monitor each participant's progress closely, using program trackers to craft personalized support.
• Discover ways to improve efficiency in our daily processes to enhance student experience.
• Utilize an array of tools, software, and platforms to automate processes to minimize human intervention and ensure a flawless and effortless delivery of our programs.

Requirements:

• 1 year of program/project management experience (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we care for).
• Ability to clearly and crisply communicate ideas, both verbally and in writing
• High accountability and responsibility to ensure flawless execution on a day-to-day basis
• Working knowledge of MS Office (Excel and PowerPoint)
• Empathy and a high Emotional Quotient to actively engage with students, understand & solve their queries
• Demonstrated ability to take ownership and drive results to independently manage a set of programs
• Attention to detail - Spotting issues that could cause errors and delays, and affect quality, preferably before they snowball
• A structured approach to problem-solving, that involves struggling with the problem until you can isolate the Why before coming to a solution