Program Analyst Job in Mumbai at WNS Global Services Private Limited

WNS is hiring for the role of Program Analyst!

Responsibilities of the Candidate:

• SCCM Administration & Maintenance: 
• Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. 
• Perform health checks and routine maintenance of SCCM components. 
• Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. 
• Software & Patch Management: 
• Deploy Windows updates, security patches, and third-party application patches using SCCM. 
• Create and manage deployment packages for applications, drivers, and OS images. 
• Ensure compliance with patching policies and update schedules. 
• OS Deployment & Imaging: 
• Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. 
• Troubleshoot PXE boot, driver injection, and imaging related issues. 
• Client Health & Troubleshooting: 
• Ensure SCCM client health and remediate issues affecting deployments. 
• Troubleshoot application installation failures, patching issues, and SCCM agent problems. 
• Reporting & Compliance: 
• Generate SCCM reports for software deployments, patch compliance, and inventory. 
• Work with security teams to ensure endpoint compliance and vulnerability management. 
• Technical Skills: 
• Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. 
• Handson experience with Software Deployment, Patch Management, and OSD. 
• Good understanding of Windows Server (2016/2019/2022) and Active Directory. 
• Familiarity with Intune, Azure AD, and Modern Endpoint Management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.