Professional Services Engineer Job in Pune at NiCE AI

NiCE AI is hiring for the role of Professional Services Engineer!

Responsibilities of the Candidate:

• Develop/Configure/Customization software feature(s) according to design document & enterprise software standards.
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Ability to work independently & complete complex tasks.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D, PS Groups and with Customer Support.
• May occasionally need to work on client site and/or in different time zone
• Excellent Troubleshooting skills
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Has high-attention to details and works well in a dynamic and challenging environment
• Implementing and configuring new Application
• Setup new environments & deploying solutions
• Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale.

Requirements:

• Total experience : 2 - 4 years
• Hands on experience in SQL, Postgres DB , large data volume handling.
• Excellent debugging skills.
• Quick learner, good verbal and written communication skills
• Developing in complex Database environments (Oracle or MS SQL, Postgres DB).
• Problem solving skills, analytical mind with high ability for self-learning are essential
• Exposure to Unix and basic commands.
• Responsible for developing/configuring feature(s), functionality for an enterprise grade software independently
• Attention to details, effective tasks management and planning
• Familiar with coding concepts for ensuring high scalability, multi-user, secured coding Plus, but not mandatory
• Experience or knowledge in Actimize development would be an advantage
• Professional services / Implementation exposure
• DevOps knowledge on Kubernetes, Docker, Pods would be an advantage