Production Support Engineer Job in Pune at Deutsche Bank Group

Deutsche Bank Group is hiring for the role of Production Support Engineer!

Responsibilities of the Candidate:

• Partner with, and influence, stakeholders globally from development, infrastructure, and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, and platforms across Production.
• Grow into regional lead for a suite of applications in corporate banking technology.
• Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements, and platform hygiene.
• Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies, and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them.
• Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
• Monitor and manage via a 24x7 workbench regularly probing the service environment and acting on the instruction of a run book.

Requirements:

• Highly experienced with Production Application Support and ITIL Practices
• Deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ, etc.)
• Strong knowledge of databases (Oracle/MSSQL etc.), including working experience in writing SQL scripts and queries
• Working experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, and tools for automation (RPA, Workload, Batch)
• Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
• Leadership and People Management experience