Production Manager (Core) Job at Revolut

Revolut hiring for the role of Production Manager!

Responsibilities of the Candidate:

• Managing a team of direct and indirect reports 
• Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
• Taking responsibility for your team's development, guiding them, and working with them to unlock their full potential
• Leading by example, resolving the toughest customer issues, and ensuring consistent high-level performance from the team
• Interacting and collaborating with teams from different regions and cities across the globe to constantly improve service levels
• Making critical business decisions by breaking down complex business cases and backing up reasoning using advanced analysis
• Proposing, developing, and implementing systems, programmes, and processes to strengthen the foundation of exceptional customer service
• Building and optimising scalable processes to prepare for hyper-growth
• Owning business line metrics and improving people's performance, including decision-making quality and efficiency
• Establishing lasting relationships with vendor partners to influence decisions for the company's benefit

Requirements:

• At least a 2:1 degree from a top university
• 0-10 years of experience in engineering (graduates welcome to apply)
• Experience working in a structured, KPI-focused environment, such as a startup
• Experience managing large teams composed of direct and indirect reports
• Leadership skills with a creative, confident, and motivational approach
• Excellent communication, interpersonal, and people management skills
• The ability to work in a fast-paced environment, managing multiple challenges simultaneously
• An excellent problem-solving approach and demonstrated record of executing projects that measurably improved different metrics 
• To be logical, analytical, and have experience resolving team productivity or quality issues in efficient ways
• The ability to identify operational inefficiencies and provide practical solutions
• The ability to take a data-driven approach to identify root causes, measure performance, and drive process improvements
• A magic skill to break complex problems into smaller ones and to enjoy working with data