Product Technical Analyst Trainee Job in Mumbai at Zycus Infotech Pvt. Ltd.
Interview with HRs instantly—live now.
Skip applications. Get hired faster in Live Rooms.
Join instant video interviews
Product Technical Analyst Trainee
Zycus Infotech Pvt. Ltd.
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Mumbai
- Pune
Skills Required
- Communication Skills
- Problem Solving
- Presentation Skills
- Analytical skills
- Supply Chain Operations
About this Job
- Be the first point of contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suiteParticipate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc
- Provide a strong technical understanding of Zycus products with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs
- Education: MBA Supply Chain/Operation/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science
- Excellent Presentation and Communication skills are a must
- Strong in Problem Solving and Analytical skills
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
- Detail-oriented with an ability to ask the right question
- Collaboration with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
- This role requires to work with our US customers, therefore the candidates should be willing to work shift covering the US region preferable 6:00 PM IST to 03:00 AM IST (PTA Team works 24*7)
Eligible Degrees
+92 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Zycus Infotech Pvt. Ltd.
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!
🔴 Live Now
23
Active Rooms
47
HRs Online
Priya S.
Got hired in 2 hours!
"Joined a Live Room at 2pm, interviewed instantly, and got the offer by 4pm. This is revolutionary!"
Stand out and get shortlisted up to 10X more
⚡ How Live Rooms Work
Browse live hiring rooms
Click to join - HR is waiting
Interview instantly, get hired faster
🔥 3 new rooms opened in the last 10 minutes!
Recommended Jobs For You
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!