Product Specialist Job in Bengaluru at AtkinsRealis

Responsibilities of the Candidate:

• Work within globally distributed team providing third line support to various Engineering applications, requiring liaison with varied Internal Engineering Disciplines, Internal allied IT Services, End Users, Systems vendors.
• Use a deep product knowledge at third and fourth line, with a “fix it once” mind set, passing documented solutions and scripts to first- and second-line support functions.
• Provide Technical consultancy where required in the development and implementation of additional or new systems.
• Installation, configuration and Deployment of Engineering focused applications on Microsoft Windows based Server environments.
• Performs such other duties as the Supervisor may from time to time deem necessary.

Requirements:

• Well-rounded individual who will contribute to a highly effective team delivering application/service support to our customers.
• Knowledge and exposure to various Engineering Tools and application Support e.g.: CAD/Modelling Tools, BIM Tools, Bentley, Autodesk and Hexagon suite Products, Autodesk Vault, Bentley ProjectWise, Hexagon SmartPlant etc.
• Knowledge of Microsoft Windows Server systems for Admin and Support. Deployment, installation, and configuration of Engineering focused applications will be required on these platforms.