Product Owner (WAN Connectivity) Job in Bangalore at Nestlé

Nestlé is hiring for the role of Product Owner (WAN Connectivity)!

Responsibilities of the Candidate:

• Ensure the delivery of efficient and secure IS/IT operations, support IS/IT systems that fulfill the needs of the business, and provide input to the development team and tech lead as well as to peers responsible for other aspects of operations.
• Oversee the support processes that include incident, problem, change, configuration, and event management.
• Ensure IS/IT strategic service partners provide the required level of service, system performance, and functionality required to meet business commitments.
• Support the implementation and management of quality and efficiency improvements of IS/IT service delivery to drive value and support.
• Support market & project testing; support specification, configuration & sustain activities and utilize 3rd party services as directed.
• Participate in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment.
• Work with product or platform teams to ensure good coordination of IS/IT changes without impacting business processes.
• Work with supplier teams to ensure good coordination of product changes without impacting IS/IT Consumers and business processes.
• Be responsible for operational compliance of all technology-related issues across IS/IT including information security, privacy, business continuity, identity management, user access, and data integrity.

Requirements:

• Bachelor's degree in computer science, information systems, business administration, or related field, or equivalent work experience.
• 6+ years of experience in IS/IT, preferably working in a DevOps environment.
• Experience in service management principles and execution.
• Demonstrated experience in establishing standard processes and managing performance to achieve key metrics.
• Strong IS/IT operations acumen, including cross-domain knowledge and preferably earlier career experience in an individual contributor role in IT operations.
• Experience working in a global environment and with virtual teams.
• Experience with effective communication at different levels in the organization and in English.
• Knowledge and experience in leveraging both: traditional practices, such as IT service management, as well as emerging methods, such as DevOps, that are optimized for agility.
• Diversified background of technical infrastructure experience, experience with Digital business platforms (APIs, software-defined, virtual data center, cloud, etc.), DevOps approach, interpersonal and collaboration skills, and end-to-end understanding of IT business solutions.
• Excellent English communication skills applied with different stakeholders, nationalities, and mediums (face-to-face and remote).