Product Ops Specialist Job in Gurgaon at Gartner

Gartner is hiring for the role of Product Ops Specialist!

Responsibilities of the Candidate:

• Own end-to-end delivery of specific business processes related to work streams within your team
• Collaborate with project lead to understand & scope project requirements and estimate the effort.
• Conduct secondary research to identify different software’ by different vendors.
• Conduct research for escalations (root cause identification, process changes needed)
• Drive problem-solving meetings within the team to improve processes through analytic approaches, see “so what” and, develop thorough, straightforward recommendations.
• Develop processes to support the growing vendor base, to effectively deliver multiple requests and demonstrate measurable business impact thereof.
• Apply lean product principles in your day-to-day problem-solving and drive knowledge-sharing sessions.
• Engage with stakeholders through targeted, crisp, and timely communication.

Requirements:

• Master’s/MBA degree OR graduation in engineering and exposure in Digital Products space
• Overall 2+ years of relevant industry experience in the Tech/IT industry, Research, or Consulting
• Sound understanding of complex technology products & ability to comfortably learn about new ones.
• Proficient in conducting secondary research.
• Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering high-quality deliverables.
• Excellent attention to detail, including ability to identify, dig into, and remedy errors.
• Strong Microsoft Office expertise – Advanced Excel, PowerPoint
• Strong communication and collaboration skills; be a self-starter who can anticipate business needs and proactively fulfill them.
• Proficient in multitasking; Experience working in an international environment calendaring amongst different WW time zones.