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Product Operations Associate Job in Pune at Zocdoc

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Product Operations Associate

Zocdoc

  Full Time Job

  Not Disclosed

  1-2 years

  Posted  30+ days ago

Location
  • Pune
Skills Required
  • Operations Management
  • SQL
  • Microsoft Excel
  • MS Office Outlook
  • English language (Written)
  • English language (Spoken)
  • Analytical skills
About this Job

Zocdoc is hiring for the role of Product Operations Associate!

Responsibilities of the Candidate:

  • Work on research and problem-solving requests pertaining to different product features of the company. This will include understanding and building expertise in US Healthcare and Insurance, US Healthcare policies, various competitive analyses, and market research
  • Receive adequate training on work tools and process workflow to have sound knowledge and understanding of both 
  • Meet or exceed metric goals for both productivity and accuracy 
  • Ensure high-quality data verification and unstructured research using available search tools and applications 
  • Daily reporting of work done in the available reporting tools 
  • Promptly communicate any glitches, or impediments in the process workflow to the team head and respond to emails in an appropriate and timely manner
  • Be aware of the latest guidelines and policies impacting work 
  • Participate in and develop projects and processes focusing on data integrity and workflow solutions 
  • Initiate and execute process improvements
  • Collaborate with different teams to run the various processes smoothly
  • Assist in critical projects during planning, execution, and operations

Requirements:

  • A Bachelor’s degree from a reputed institution (minimum of 60% in 10th/12th/graduation)
  • 1-2 years of work experience (research background is good to have)
  • Proficiency in Advanced MS Excel, Google Sheets, MS Word, and Internet search 
  • SQL is a good to have
  • Excellent verbal and written communication skills in English 
  • Ability to learn quickly and readily adapt to change 
  • Strong analytical skills, attention to detail, and sharp focus 
  • Strong interpersonal and team skills, but still be able to work independently to accomplish team goals 

Benefits:

  • An incredible team of smart and supportive people 
  • A competitive compensation package, including attractive medical insurance
  • Amazing perks – think catered lunch every day, Ping Pong, etc.
  • Daycare/creche facility for kids
  • L&D offerings + a free LinkedIn Learning account
  • Corporate wellness programs with Headspace.
  • Cellphone and wifi reimbursement
  • Competitive parental leave
  • Sabbatical leave (over 5 years)
  • Annual sponsored health checkups
Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 1-2 years
Eligible Graduation Years: 2023, 2022, 2021
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Zocdoc
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