Process Transformation Lead Job in Hyderabad at Cognizant

Cognizant is hiring for the role of Process Transformation Lead!

Responsibilities of the Candidate:

• Lead and execute process improvement projects using Six Sigma, Lean, and other continuous improvement methodologies.
• Identify and implement automation opportunities using RPA, low-code/no-code platforms, and AI-based solutions.
• Drive AI and Generative AI (Gen AI) initiatives to enhance operational efficiency, including use cases such as summarization, transcript analysis, and intelligent automation.
• Collaborate with cross-functional teams to define KPIs, track performance, and ensure delivery of quantifiable savings.
• Develop and maintain process documentation, SOPs, and governance frameworks to ensure compliance and standardization.
• Mentor and coach junior team members to build internal capabilities in process excellence.
• Engage with business and technology stakeholders to align process transformation goals with strategic objectives.

Requirements:

• Experience in process excellence, operations transformation, or related domains.
• Certified Six Sigma Black Belt or equivalent.
• Demonstrated success in delivering high-impact projects with measurable cost or efficiency gains.
• Hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate).
• Exposure to AI and Gen AI technologies, including practical applications in business operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to work in agile environments and manage multiple priorities.
• Excellent communication and presentation skills.

Preferred Attributes:

• Experience in global process deployments and managing cross-functional teams.
• Familiarity with AI governance, model assurance, and responsible AI practices.
• Understanding of techno-functional workflows, bridging business needs with technical solutions.