Process Trainer - Sales Job in Mumbai at Ketto

Ketto is hiring for the role of Process Trainer - Sales!

Responsibilities of the Candidate:

• Design, develop, and deliver training curriculum and associated materials for sales staff on Company products and selling skills, negotiation, strategic selling, and overall sales cycle and Process.
• Conduct skills gap analyses to identify areas of improvement.
• Identify and assess training needs within the Sales Division and participate in the activities.
• Be involved in the design, preparation, delivery, and need assessment of the training and Development programs.
• Train on communication, Behavior, self-grooming, team building, marketing & Sales, and Product training. Process training, training on cold calling, soft skills, calling etiquette, and more.
• Conduct Virtual/Classroom and In-person training.
• Provide input to the training strategy and the development of specific training development plans.
• Provide training to new and existing employees and ensure the most basic knowledge mastery of all sales teams, evaluate the knowledge mastery of all teams from time to time, and improve the shortcomings.
• Check the efficacy of each training module through assessments, participation, and given tasks.
• Participate in organizational team initiatives providing input on learning needs and developing schedules for training delivery.
• Provide input to management about employee performance during the training periods.
• Create training modules (when needed) based on the training requirements/needs of the Sales.

Requirements: 

• Good communication and presentation skills
• Strong Training skills in Sales (Calling)
• Strong analytical skills
• Good interpersonal skill
• Ability to demonstrate sales skills
• Coaching & feedback delivery skills
• Ability to work in flexible shifts
• Skilled to conduct and create a TNA
• Skilled to manage virtual training/classroom/hybrid
• Team management and people engagement skills
• High on accountability
• Effective time management
• Collaborative approach
• Stakeholder management
• Ability to work in a fast-paced environment