Process Engineering Analyst Job in Gurgaon at BlackRock

BlackRock is hiring for the role of Process Engineering Analyst!

Responsibilities of the Candidate:

• Deliver Premium Client Experience: understand the Investment management process and how Aladdin clients use Green Package data for their daily processes. Candidate should use the knowledge to engage with BlackRock’s clients to handle expectations for data quality and align the team’s support with the clients’ investment process
• Project Management: engage with multi-functional teams to think creatively and deliver innovative solutions to Aladdin clients. Ability to contribute towards strategic projects for the business, data & technology projects targeting inefficiencies & automation
• Teamwork: Collaborate with groups within the function and engineering teams to perform project-specific quality checks and multi-tasking. Redesigning quality check process to identify impact-worthy events and provide critical user input for modification of scripts to generate quality analytics
• Incident Management: ITIL background with sound incident management and problem management skills. Experience with the ServiceNow tool
• Technical/Communication Expertise: Use technical skills to troubleshoot high-profile incidents in a limited time and work with the technology team to resolve the incident. Broadcast communication to the stakeholders and keep them up to date until the incident is resolved
• Innovate: Initiate and drive platform and process innovations to support new business needs, minimize risk, enhance quality, and navigate the changing markets

Requirements:

• BTech + MBA/PGDBA from a reputed institute with good knowledge of analytical concepts. BTech + CFA (level 2) will be a preferred candidate
• 1-4 years ITIL – Incident Management with ServiceNow expertise
• Strong technical background with knowledge of SQL, and UNIX. Python/Tableau/PowerBI
• Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change