Process Developer- Underwriting Job in Noida at Genpact

Genpact is hiring for the role of  Process Developer- Underwriting!

Responsibilities of the Candidate:

• Transaction processing according to standard work & SOP  
• Prioritize transactions according to documented guidelines to meet SLA
• Plans and organizes tasks and work responsibilities to achieve objectives 
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems. 
• Assist with/perform other team tasks as required. 
• Accurately maintain and record data for production 
• Understand and apply LM’s Core Competencies. 
• Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required 

Requirements:

• Any graduate (except technical, BE and LLB) 
• Ability to communicate verbally and through emails with businesses 
• Good analytical and problem solving skill
• Proven ability to build effective working relationships with clients & internal stakeholders 
• Positive attitude with a focus on continuous process improvement and an open mind to change 
• BPO or Captive work experience.
• Excellent Written and Verbal Communication skills.
• Ability to facilitate and own resolution of discrepancies and disputes. 
• Ability to handle multiple priorities within strict time constraints. 
• Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
• Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.
• Excellent command and Excel  tools from day to day operations delivery standpoint
• Well versed with MS Excel, MS Word
• Good typing skill with high accuracy.  
• Property and casualty insurance (UA or underwriting assistant)