Process Developer - Operations Job in Gurgaon at Genpact

Genpact is hiring for the role of Process Developer - Operations!

Responsibilities of the Candidate:

• Good understanding of the Accounts Receivable function
  
• Review daily wire/lockbox reports and provide the Cash Application team with payment allocation details for applications in Genius. Ensure cash is applied accurately.
  
• Review the assigned broker accounts and address all the open items with the brokerage staff via telephone and e-mail
  
• To ensure timely collection, notify brokerage of delinquent balances via monthly broker statements and regularly follow up on open balances throughout the month.
  
• Provide commentary to the Accounts Receivable Supervisor to update the status on large, outstanding items for management reporting
  
• Notify UW of any booking issues/discrepancies identified and ensure resolution in Genius (e.g. incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked)
  
• Research and reconcile assigned third-party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances
• Handle the cancellation process, including sending out a Notice of Cancellation (NOC) and coordinating with underwriting and brokers

Requirements:

• Should be a B.Com Graduate
  
• Prior experience in cash Collections, B2B Collections, Accounts Receivable, and Cash application will be an advantage
  
• Excellent communication, interpersonal, verbal, and written communication skills
  
• Proficient in MS Office skill
  
• Preferred Qualifications
  
• Knowledge of commonly-used concepts, practices, and procedures in collections and credit environments.
  
• Ability to balance varied volumes of workloads and to reach targets and deadlines on a timely basis