Process Developer - Broker Technical Support Specialist Job in Madurai at Genpact

Genpact is hiring for the role of Process Developer - Broker Technical Support Specialist!

Responsibilities of the Candidate:

• Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests
• Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations.
• Calculating adjustments and premiums on policies and other insurance documents.
• Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
• Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information.
• Monitor and attend to requests via client service platform that require action in a timely manner.
• Help colleagues troubleshoot and resolve basic issues and perform other related duties as required.

Requirements:

• Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written
• Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. 
• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
• Proficient in English language- both written (Email writing) and verbal
• A strong attention to detail; analytical skills and the ability to multi-task are important